Privacy Policy

Last updated: December 2024

Information We Collect

Creative Services collects information that you provide directly to us when you:

  • Contact us through our website contact form
  • Call or email us for consultations
  • Visit our office for in-person meetings
  • Subscribe to our communications

The types of information we may collect include:

  • Name, email address, and phone number
  • Company name and business information
  • Banking and financial service inquiries
  • Communication preferences

How We Use Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality
  • Provide personalized content and advertisements

You can manage your cookie preferences through your browser settings or by using our cookie consent banner when you first visit our website.

Third-Party Services

We may use third-party services to help us operate our website and business, including:

  • Google Analytics: To analyze website traffic and user behavior
  • Google Ads: To display relevant advertisements
  • Email Marketing Services: To send newsletters and communications

These services may collect information about your visits to our website and use of our services. Please refer to their respective privacy policies for more information.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule and conduct consultations
  • Send you information about our services
  • Improve our website and service offerings
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Information Sharing

Creative Services does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and property
  • With service providers who assist in our operations (under strict confidentiality agreements)

Your Rights

You have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

Opt-Out of Tracking

You can opt out of tracking and data collection by:

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last modified" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

Creative Services
9550 Jasper Avenue NW
Edmonton, Alberta T5H 4A8
Canada

Phone: (305) 522-7644
Email: [email protected]